![]() ![]() ![]() ![]() There is no official word on what is causing these outages or timeline of when these issues will be permanently resolved. After decades of running online games they don’t seem to be capable of creating and maintaining an infrastructure even for a 20 year old remastered game. It is Blizzard and their server infrastructure and programming that is causing this. I just wanted to tell fellow D2R players that it is not their fault. It seems European servers had several more incidents than NA. There were emergency maintenances being done. These incidents lasted anywhere from 15 minutes to an hour. If the steps above did not resolve your problem, visit our Technical Support forum or contact your console's manufacturer for more assistance ( Sony) ( Microsoft) ( Nintendo).UPDATE October 11th 2021 by Editor-in-Chief: Over the weekend there were several incidents of all players being booted out of the game and subsequently not having access to their online characters for a while. Uninstall Diablo II: Resurrected, restart your console, then reinstall Diablo II: Resurrected.Delete your Diablo II: Resurrected save data.Press the power button to turn it back on.Press the Xbox button to turn on your system.Unplug the power cable and wait 10 seconds.Press and hold the Xbox button for about 10 seconds to shut down your console.Touch the power button to turn on your console.Unplug the power cable and wait 30 seconds.Shut down the console by touching the power button until you hear two beeps.If you're having connection issues, check our connection troubleshooting article. If you experience crashes, black screens, or performance problems while playing Diablo II: Resurrected on Xbox, PlayStation or Nintendo, follow the troubleshooting steps below. ![]()
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